Shipping Policy
Fast & Reliable Delivery
We ship worldwide — always free. Here's exactly what to expect from the moment you place your order.
Fast Processing
Orders are handled and dispatched within 24–72 hours of placement, Monday through Friday.
Global Delivery
We ship worldwide from our fulfillment centers in East Asia. Estimated arrival: 7–14 Business Days.
Always Free Shipping
No minimums, no surprises. 100% free shipping on every order, to every country, always.
Real-Time Tracking
Every order includes a tracking number sent to your email as soon as your package leaves our facility.
⏱ Processing Time
Orders are processed Monday through Friday, excluding public holidays. Please allow 1–3 business days for processing. Orders placed on weekends will be queued for the following Monday.
🚚 Delivery Timeframes
Standard international delivery takes 7–14 business days after dispatch. During peak seasons, please allow up to 3 weeks.
🛡️ 30-Day Delivery Guarantee
If your order doesn't arrive within 30 days of the ship date, we offer a full refund or free replacement — no questions asked. Email support@zontoo.com
🏛 Customs & Import Taxes
Prices are in USD and tax-free. You may be liable for import duties or customs fees upon delivery. These are the responsibility of the customer.
📬 Questions?
Email support@zontoo.com — we respond within hours.