Refund policy

🛡️ 30-Day Money-Back Guarantee — No questions asked.

RETURN ELIGIBILITY
We have a 30-day return policy. Items must be returned within 30 days of delivery, in original condition and packaging, with proof of purchase.

HOW TO START A RETURN
Email support@zontoo.com with your order number and reason for return. Do not send items back without contacting us first — unauthorized returns will not be accepted.

DAMAGED OR WRONG ITEMS
Email support@zontoo.com immediately with your order number and clear photos. We'll send a replacement or full refund right away.

REFUND TIMELINE
Approved refunds are credited to your original payment method within 7–10 business days.

ORDER CANCELLATIONS
Orders can be cancelled within 12 hours of placement only.

CONTACT
support@zontoo.com — we respond within hours.